Dilapidation Survey Specialists
Phone: +61 (0) 8 9307 8327

About Encompass Construction Risk Services

Encompass Construction Risk Services was established in December 2004 with the aim of providing superlative dilapidation surveys for the Construction industry and managing any claims resulting from the works. Our main focus is on client service and to relieve our clients of the mundane problems associated with dealing with the public. Our staff have exceptional diplomatic and people skills and these are of great benefit when dealing with disgruntled owners adjacent to the works. We are a small but efficient team and take all precautions to limit our client’s exposure to claims by providing detailed and accurate surveys in a timely manner. Our new cutting edge technology will greatly enhance our speed and efficiency and make our service even more efficient and cost effective to our clients. We have in place procedures to record all correspondence in relation to offers of surveys that are not taken up thus extending our clients duty of care towards adjoining property owners.


Encompass Construction Risk Services carry $4 million Professional Indemnity insurance cover and Public liability cover of $ 5 Million and to date have never had cause to lodge a claim on either policy.


Douglas Bicknell: Director and Administration Manager, with in excess of 20 years Survey experience and 30 years as a Chartered Loss adjuster.

  • Fellow Australasian Institute of Chartered Loss Adjusters
  • Fellow of International Federation of Adjusting Associations
  • Associate of International Institute of Building Consultants
  • FUEDI European Loss Adjusting Expert
  • Senior Assoc. of Aust. & NZ Institute of Insurance and Finance
  • National Certificate in Structural Engineering

  • Gavin Bicknell: Director and Marketing Manager, over 15 years experience in carrying out surveys and claims negotiations.

    Aaron Turnball: Surveyor, currently completing his Chartered surveyors qualifications.

    Mandy Carpenter-Graham: Business and Accounts Manager / Bookkeeper

  • Chartered Accountant FIPA M Comm.